FAQS

Frequently Asked Questions

We’re here to make thing clear. Below are answers to some of the most common questions families ask about our services.

Our Promise to You

We provide education, support, and guidance so you can feel confident navigating your child’s health and education. We are not here to replace your healthcare team- we are here to walk alongside you.

No. We are not a medical provider. We do not prescribe medications or make changes to treatment plans. We provide education about medications and help you feel more confident discussing options with yore child’s healthcare team.
No. We do not replace your child’s healthcare team. We work alongside them by helping you better understand your child’s care, medications, and next steps.
Yes! All of our services are provided virtually, so you can access support from the comfort of your home, on your schedule.
At this time, our services are private pay and not billed though insurance.
No. We do not accept HSA or FSA funds at this time.
Absolutely! We follow HIPAA-compliant practices to protect your privacy and your child’s information.
No. We do not attend school meetings or act as educational advocates. However, we can help you prepare questions, understand terminology, and feel more confident participating in meetings yourself.
Yes. We can review existing educational plans with you and help explain terminology, accommodations, and areas you may want to discuss further with your school team.
No. Our services are designed to support and educate families. We do not communicate directly with schools on behalf of families.
Yes. We can discuss common school supports and considerations related to your child's medical condition and help you prepare for conversations with your healthcare team and school staff.
Click the “Book Now” button to schedule your session. After booking, you’ll receive a confirmation e-mail with next steps.